The Business Office Team - Powered by Citadel Outsource Group

About Citadel Outsource Group

Citadel was founded in 2004 by hospital finance and revenue cycle professionals with over 60 years of provider experience. We came from business offices and continue to manage business offices.

By maintaining qualified personnel, we are able to resolve any post-coding claim function up the point of balance write-off or patient responsibility and perform access related processes. Citadel gets the job done while reducing the administrative burden for our clients. Our clients’ bottom line is our top concern.

The Business Office Team

The Business Office Team by Citadel is experienced and effective resources to address every facet of account resolution and perform all revenue cycle related functions for our hospital clients. We understand providers, have worked in business offices, and put our experience at work for you. Learn more about our hospital revenue cycle services.

Our Leadership Team

Our healthcare-focused executive team has years of experience helping providers achieve the revenue results they need. Meet our team here.

Published Healthcare Revenue Cycle Case Studies

We have a growing collection of provider case studies where we have helped hospital leaders improve business office operations and financial performance.

Mission, Vision, and Values

It is the Mission of Citadel Outsource Group to deliver unparalleled excellence in all aspects of patient financial services, the result of which is sustained increases in cash collections.

Our Vision is to be recognized in the healthcare industry as the preeminent outsourcer of healthcare patient financial services departments.

Our Values are Honesty, Integrity, Accountability, Superior Customer Service, and Commitment to Excellence.

For more information, contact us at 703.628.2127. We’re happy to help.

Citadel Outsource Group