Testimonials
"The services provided under Mr. Shedden’s and Ms. Tankersley’s leadership were exceptional. The positive results were felt immediately upon their involvement…within 90 days, cash flow was improving over levels not previously attained. The impact of their efforts resulted in an improvement in annual cash collection of over $25,000,000, which was an increase of almost 25% over the previous year."
Dave Stenerson
Vice President
Doctors Community Healthcare Corporation, Scottsville, AZ
"Citadel has done a wonderful job with Knoxville Hospital & Clinics. Our hospital had a large backlog of claims as a result of a difficult IT conversion and the acquisition of the clinic and their physician billing component. Citadel has done an expedient job of resolving our backlog of claims and has helped with current claims as new staff was trained. Citadel’s bright and professional staff has been very accommodating to our needs. We have been very pleased with Citadel Outsource Group’s performance and would highly recommend their services."
Mike Creary
CFO
Knoxville Hospital & Clinics, Knoxville, IA
"They’ve been great to work with. Glenda Hardcastle (Citadel Vice President of Operations) identified and corrected (or set up procedures to correct) so many things that our former Business Office Director should have been on top of. Citadel provided access to resources that went beyond what their position required. Although I wish I didn’t need to use them, I’m glad they are here and have continued to be as available and accessible as needed."
Lucy Catala
CFO
Medical Center at Lancaster, Lancaster, TX