Why Citadel?
How can Citadel Outsourcing Group understand and meet your needs? Because we’ve been in your shoes. Our background is not in IT or Sales; we’re hospital Operations professionals with decades of experience in billing and account management. Just take a look at our management team.
That kind of experience means we offer you tested, real-world solutions -- solutions that promise increased patient cash and reduced accounts receivable. Solutions that go beyond immediate needs to address and correct internal processes that may be holding your hospital back.
And while a company’s values can only be demonstrated by results, we offer a simple commitment to every client with whom we partner: We deliver.
We do what we say we will do. Whenever possible, we do more.
Other benefits to you:
- Our account specialists are selected for their knowledge and expertise in key areas: Billing, Medicare, Medicaid, Managed Care, Denials Management, Cash Application, Self Pay, and many more.
- On-going training and performance auditing programs ensure that personnel are up to date on all areas of service, as well as all applicable practices, laws and regulations.
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Direct connection between our system and yours provides "real-time” access to Citadel’s progress. Citadel is extremely proficient on such systems as Meditech (both MAGIC and Client Server), EPIC, HMS, HBOC, Cerner, CPSI, Keane, Dairyland, PCN, Advantix, Lytec and Medipac among others. You can monitor activity on a daily or even hourly basis.